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Results

Results & Statistics

We distribute Community Voice Mail to as many people as possible across the country for one reason: IT WORKS!

Impact

  • 70% of CVM users achieved one or more of their goals
  • 40,000 people are helped each year on average
  • 2,000 agencies distribute CVM across 400 cities/towns on average
  • Over 300,000 people helped to-date
  • 3 million voice mail messages a year

Reasons for Using CVM

  • 84% Employment
  • 70% Housing
  • 56% Social Services
  • 55% Healthcare
  • 31% Other (eg, safe communications, contact w/ family/friends)

Average Enrollment

  • 6 months

Diversity of Agencies

Impact

  • 48% between ages 26-44yrs
  • 37% 45-59yrs
  • 11% 18-25yrs
  • 2% 60+ yrs
  • 1% under 18yrs

Gender

  • 55% male
  • 45% female
  • <1% transgender

Ethnicity

  • 47% White
  • 43% African-American
  • 11% Latino
  • 4% Native American
  • 1% Asian
  • 4% Other

Income

  • 56% of clients report “no financial resources”
  • $544.59 average monthly income reported by CVM clients

Characteristics

  • 66% Homeless
  • 52% Unemployed
  • 18% Disabled
  • 12% Veteran
  • 10% At Risk of Homelessness
  • 10% In-housing, phone disconnected
  •  8% Victim of Domestic Violence
  • 5% Parolee/Prisoner Re-entry
  • 1% or less: Limited English, Foster Care, Other
  • 56% of clients report “no financial resources”

Note

  • % >100% CVM clients often fall into more than one category
  • For a handy one-page reference with additional context please see our CVM Federation Snapshot.

Client Satisfaction

Percentage of Clients who rated CVM very helpful

Agency Satisfaction

The social and health workers who distribute CVM numbers find that our service noticeably impacts their ability to help their clients.

What Social Workers say about Free Voicemail

 

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