Bringing Community Voice Mail to Your Community
If you live in an area where there is no Community Voice Mail (CVM) program (see map of current sites), and you would like to start a program in your community, please read the Starting a CVM document. Please contact Anna Landa at the CVM National Office with questions about starting a new Community Voice Mail site. Anna can be reached at (206) 441-7872 x185 or via email at alanda@cvm.org.
The Community Voice Mail Model
Each CVM site around the United States is hosted by one main social or health service agency ("Host Agency") which is responsible for funding and managing the CVM service for the whole city/community. The host agency gives out the voice mail boxes to other participating agencies who then give them to the end users/clients. The key to the program is the fact that clients receive a local telephone number at which to receive messages from potential employers, landlords and others - and case workers can utilize CVM to stay in contact with their clients, doubling the impact of the service.
Each new CVM site will be offered to use the Centralized Voice Mail System. This system is housed in Seattle and includes the following: phone lines, voice mail server space, client database & reporting, back-ups, upgrades, virus protection and tech support. The host agency has no hardware/software costs for the voicemail system and needs only to have a recent model PC & Internet access from which to manage the CVM Program.
Contact Anna Landa at the CVM National Office with any questions.